Refill Hygiene Advice
The safety of our users and your customers is our number one priority. Follow our Refill hygiene advice to keep refilling safely.
Reducing single-use plastic in our capital
We’ve developed a unique Refill Scheme, to acknowledge the sheer scale of the issue in London. Refill London hopes to turn the tide on plastic pollution and set an example for other capital cities around the world.
Refill Schemes are key to the success of Refill so we are working with over 24 individual boroughs (and counting) to be the agent for change by empowering their local communities to take action against single-use plastics. We aim to have at least one Refill schemes in all 33 boroughs of London by mid 2021.
Refilling in the capital
Refill London is here to help make a difference in the capital.
The average londoner uses 175 plastic bottles a year. 
Two thirds of plastic bottles are consumed on the go, most of which are not recycled. 
1 Billion bottles of water are consumed each year. 
Water bottles make up nearly half of all plastic drink bottles found in the thames. 
What are we doing in Refill London?
We’ve developed a unique Refill Scheme, to acknowledge the sheer scale of the issue in London. Refill London hopes to turn the tide on single-use plastic and set an example for other capital cities around the world.
Refill Schemes are key to the success of Refill so we are working with individual boroughs to be the agent for change by empowering their local communities to take action against single-use plastics.
Let’s take action…
By signing up businesses as Refill Stations to the Refill app, getting the Refill sticker in windows, encouraging people to carry a reusable water bottle, and by hosting local events to raise awareness we can grow the #RefillRevolution together.
Supported by The Mayor of London
Over 100 new drinking fountains are coming to our capital; all thanks to a partnership between the Mayor of London and Thames Water.
The Mayor of London, Sadiq Khan has said: “A free tap water scheme is long overdue in London and I welcome all of the retailers and business who have shown their strong commitment to reducing unnecessary plastic waste by joining the scheme.” Hundreds of shops and businesses including Costa Coffee, Pret A Manger, Leon and Planet Organic have signed up to the scheme, with the National Theatre and Tate Modern joining the initiative too.
We’ve teamed up with Chilly’s to create our very own reusable bottle. Meet the Chilly’s X Refill bottle, it’s modern, stylish and with all the eco-friendly benefits of a traditional flask.
Find out more
If you want to start your own Refill scheme in your borough or have any questions about Refill London and what’s going on in your area please get in touch with Natalie, our London Coordinator.
- House of Commons, ‘Plastic bottles: Turning Back the Plastic Tide’. Original source: BRITA. 2016., Survey of water bottle usage by UK Adults, with research by OnePoll. In collaboration with the Marine Conservation Society.
- Greater London Authority Waste modelling 2018